Beautifully renovated hotel. Room was luxurious and spotlessly clean. Food was of a good standard and staff were very helpful. Leisure complex was very good . Could not fault this hotel.
we enjoyed our stay in hotel with its lovely views of the city of cork staff very friendly room lovely and clean and bed very comfortable regards carmel four stares
Really enjoyed our stay in Montenotte Hotel, loved the renovation work since our last visit, beautiful furnishings all over. Checking in and out was hassle free, very pleasant and welcoming staff, the food was A1, unbelievable choice and selections....gorgeous, we only stayed one night and didn't get time to go the leisure centre but hopefully next time. Looking forward to a longer stay next time.
Staff were lovely and friendly. The food was delicious, breakfast was plentiful and there was a great selection for dinner. The hotels location is so central to the city centre. The only downfall I would have is that it was like a maze trying to get to our bedroom. We spent another 10 mins looking for the leisure centre as it was very badly signed. The dressing rooms in the leisure centre was like an igloo and there was only one exit out of the pool so if you wanted to go into the steam room or sauna you had to go back to the top and walk back down to the end- I was there with my mother in law who has a bad hip and it was very inconvenient for her
Stayed for one night and really enjoyed our stay. Receptionist was very helpful at check in. The hotel is looking fantastic after recent renovations. The room was great, very comfortable. Great selection for breakfast. Overall couldn't ask for more. Well done all at the Montenotte!
Cannot Fault, Room was lovely very clean, Dinner was great, break fast was great.. And a big shout out to waiter Daniel.. Very pleasat young man who went over and beyond to help us... All in all a very good stay thanks
This is a very good and relaxing hotel from a customer service and facilities perspective. All the staff were very friendly and helpful.
Lovely hotel, excellent staff, beautiful breakfast
It was only for one night but really enjoyed our stay, loved the new decor of the rooms and the staff were very efficient friendly. Looking forward to going again.
We recently spent 1 night at the hotel with our 2 small kids. Family room was clean & spacious. Kids playroom for Easter was great & the staff were lovely. Dinner service in the bar was slow but we did get a complimentary drink because of this so that was a nice gesture. Food was fine. Breakfast let the hotel down, there were only two staff members for the busy dining room. People were wondering around looking for clean tables and had to ask for the basics like butter, milk etc. Choice of hot food could have been larger. Cutlery & plates could have been cleaner. All in all, a nice hotel for a night away. Refurbishments are taking place but rooms are nicely finished. Staff are all very friendly.
We stayed in this hotel on Tues night March 29th. Our room was lovely, warm and spotlessly clean but I hate to say that our breakfast was the worst hotel breakfast we ever had. There was 3 young staff on and no manager. Breakfast was available up to 10 am and we arrived in the breakfast room at 915am. There was no clean table available and most tables had not been cleared. When a waitress set a table for us, She didn't give us all our cutlery and forgot milk. There were no glasses or bowls left on the buffet table and no rolls or pastries left at the bread section. At one stage when I got up to ask for milk there was no staff at all to be seen. I went around to several tables before I found 2 jugs with just some milk in each. Very disappointing. I had paid my bill in full on arrival the previous evening, if I hadn't done so I wouldn't have paid for this service,
We enjoyed our recent stay in Montenotte. Staff friendly great athmosphere and excellent food. Best wishes to all for 2016
Very friendly courteous staff from reception through to restaurant. Room was perfect giving the price and they provided a cot for our young lad. Not sure if it merits a 4 star but it ticked all the boxes for us.
Fantastic place to stay, could not fault it.
Lovely stay for my Finaces birthday. Staff were all lovelly especially Emma on reception made a special efort to mention it at check in with a little suprirse waiting in the room to make him feel extra special. Fantastic dinner on Friday evening, Lovely selection of food at brealfast. Overall a wonderful stay and would hghly recommend hotel to visitors.
Our two night stay in The Best Western Montenotte Hotel was lovely & relaxing, staff were very friendly & professional, rooms were basic but very clean and the food was exceptional. Lovely views over the city and not far from the town centre.
Hotel staff very friendly and helpful, family room had two large queen beds. The breakfast was lovely and lots of it and they do the best pizza I've ever had outside of Italy. The only down side was the leisure doesn't have direct access from the hotel and it was poorly lit. Very enjoyable stay and would return,
Couple in 20's stayed in March 2014.
Had an excellent time. One night stay for two, with breakfast and evening meal.
The food was fantastic. Huge portion size, couldn't ask for more.
Excellent service upon arrival, at dinner, in the bar and in general throughout our stay.
Close to city centre, taxis only €6-8 between two people. Lovely bar down the hill that had entertainment on the Saturday night.
Will recommend to anyone. Can't wait to go back again.
my stay was very enjoyable,staff very good,polite,rooms very clean and spacious,food excellent.great value.will stay again
A nice hotel very friendly staff and good service for dinner. Rooms good not brilliant a bit basic but value for the money we paid we done the 99 euro dinner and B&B very good value.
Have just returned from a 3 night New Year break in this hotel. Room was clean and warm, breakfast was not warm I think it had all been cooked the night before! My husband and I decided to stay in the hotel bar for New Years Eve we were very disappointed with the entertainment and the festivities. We had 2 youths whom were the dj's for the night who were very intoxicated with alcohol. The hotel itself did not give out any novelty hats or blowers to bring in the New Year, which we were very surprised as it is supposed to be a 4 star Hotel. I sent my husband to the bar to buy a pkt of peanuts, they had none, no savories or crisp to be bought. Not even a complimentary glass of champagne to bring in 2014. Very disappointing and we will not be returning or recommending this Hotel to our friends or family.
Excellent staff, great value for money.
When we were tried to book in we were told our room was not ready, this was fine, as we went into the bar and had some lunch, we then checked in and when we went up to our room, we were told by house keeping the room was still not ready, so we had to wait another 30 minutes on top of the 40 mins or so we had previously waited. The room was clean, but it could do with updating. The best thing about the hotel was the girl on reception, she was extremly friendly. The meal we had that night was very tastie too, and the male waiter that servered us was extremly plesant and helpful to us. The best thing about the hotel is the staff, the pool could do with a clean, very dirty on the bottom of the pool, looks like it hasnt been done in a while, also the sauna wasnt working. there are just little jobs that could be fixed in the swimming pool, that wouldnt cost too much money to fix, such as tiling, that would make the experiance more enjoyable. I probably would stay there again,as the staff were very nice and the food was quite good.
A truly brilliant place to stay. Staff was incredibly friendly and made us feel really welcome. Breakfast buffet is amazing with a lot of choices and variety. Check out time at 12 pm is also very nice. Highly recommend the hotel and will stay there again next time
HAD A WONDERFUL STAY IN THE BEST WESTERN HOTEL AS ALWAYS. GREETED BY THE LOVELY KASIA, STAFF EXCEPTIONALLY NICE, FOOD WONDERFUL, AND REASONABLE PRICED, WOULD RECOMMEND 100%, CATHY O'BRIEN DUBLIN.
A lovely hotel, really enjoyed our stay, only problem was the breakfast buffet was only warm not hot!
We stayed here recently on a Christmas shopping trip. Rooms are clean with all amenities. Bar food is excellent. Staff are very helpful. It is a little outside the city centre but a taxi was €10 between four of us. B&B was €78 for two which was great value, we did not mind spending the extra couple of euro on taxi fares. I can recommend the Montenotte Special cocktail in the bar too! Would definitely consider returning next year for the annual shopping trip.
Really enjoyed our break in Best Western Montenotte. The staff were extremely friendly & helpful & the food was exceptionally good.
excellent hotel. really enjoyed our stay, very friendly and welcoming staff. would definatly will stay again
Great relaxing stay. Food was excellent and staff were very friendly. Would stay here again
Staff gave 5 star service I am nearly full term on my first pregnancy and their offer to upgrade us because of this was much appreciated. The rooms were spotless and an issue with the tv was sorted out with no fuss. The breakfast was disappointing but the views in the restaurant certainly provided a great accompaniment to it. We didn't feel the facilities themselves were four star given other breaks we have taken in Ireland but the service was definitely excelłent.
The hotel was lovely, but our room was only 2/3 star. Also there was a teen disco on and our room was beside the car park so was noisy until around 12.30 on a Tuesday night. Staff were all very nice except I just mentioned the noise to the receptionist on check out AFTER we paid to ensure she knew we were not looking for a discount. I was very surprised at how rude she was. Wouldn't stay again .
Very comfortable clean rooms, fabulous food, very friendly helpful staff, will definitely stay here again.
Lovely hotel with beautiful views of the city from the bar and restaurant windows. Clean, comfortable and modern room - although I think they are renovating rooms in stages so not all rooms would be modernised. Our room was tidy enough size-wise, but was adequate for 2 of us. When we checked into the hotel, as it was for only one night, the receptionist asked if we were sightseeing in the area and we said it was our wedding anniversary. She offered to send us a complimentary bottle of prosecco to our room or we could have with our dinner in the restaurant, so we opted for the dinner option. We had a drink of very nice wine at the bar before our meal and the waitress in the restaurant offered to give us a bottle of that wine instead of the prosecco. We were very chuffed with the way we were treated by all staff. The leisure centre is in need of an overhaul alright - ceiling paint over the swimming pool is peeling badly, the ladder in the pool is coming away from it's achor point (dangerous!) and there is a lot of rusty metal in a lot of the pool area. The changing rooms could also do with a facelift - tatty lockers, no locks on them (!) and no shower gel or other toiletries in the shower area, unlike other 4* hotels that we have stayed in. Overall, I would recomment this hotel.
In all of the hotels we have stayed in Cork...the Montenotte is by far the friendliest of them all. Highly recommend it.
The staff in the hotel were very friendly and helpful. The food was value for money and fresh.
I would say more 3 star than 4. Staff very helpful and friendly. Dining room needs a make over/clean up urgently.
A very nice hotel, the staff really made it for me and my family, very friendly and kind.
The food in the hotel was brilliant and the staff were particularly friendly and helpful.
A lovely clean hotel, and friendly staff. Thanks for the mugs, Dara.
I had booked a room with two beds but they gave me a room with one. As soon as I walked into the room I called the reception and they immediately gave me a realy nice room with two beds overlooking the city. My sister and I really enjoyed staying there. Everyone was very friendly and helpful.
I stayed with my husband and grandchild for two nights and we all enjoyed it would recommend it to people and will definely be back
This hotel was excellent value for money. Really enjoyed the break away. Food was fabulous , staff very friendly and facilities were great.
Only reason not giving 5 stars is only because breakfast wasn't delicious, was only ok.
Would recommend this in Cork City.
Excellent value for money. Staff very friendly, breakfast great. Will be back
Had a fantastic experience in Montenotte Hotel, Staff were so polite and helpful, Food was great but i did think the Pints of beer were a bit expensive..
We stated for two nights in a twin room last weekend. Can't fault the hotel or the staff, comfortable, clean, very friendly. Food was very nice, somewhat limited menu but what we ordered was very tasty. All in all we really enjoyed our stay, good value and good service.
Overall the experience at the Montenotte was lovely I couldn't fault the rooms or the staff. The only let down was the policy to allow kids run riot in the reception area, on the top of the stairs and in the bar area late at night. On the Friday night it wasn't so bad but on the Saturday we left mid morning to go do some shopping and we drove around cork sightseeing., we arrived back at the hotel about 4.30 to watch some football the bar area was busy due to the communion parties going but the running around & noise of the kids disturbed us so much and we left to continue watching the game in our room. We decided against eating dinner there which was disappointing as that was the plan for the evening. We arrived back from Dinner about 10pm and the noise level and kids running around even at that hour was bad, my mother and my aunt left to go to bed early as the bar area was loud. As a parent myself who had my 5 year old daughter with me I have to say it's not the hotel's responsilbility to babysit the kids left unattended by their parents who are socializing but they should put in some guidlines to protect themselves...a kids club for residents would be ideal as it would allow other residents to enjoy their stay more.
My wife and I visited the Montenotte Hotel during the recent bank holiday weekend. The location of the hotel was excellent though parking was something of a problem; no doubt this was due to the extremely busy time we were there.
The room was more or less standard with a partial view of the river. The bed, however, was shockingly bad and was a major factor in our deciding to cut our stay short. No sound could be heard from the entertainment end of the hotel but the corridors were extremely noisy.
I did not appreciate having extremely restricted access to wifi unless I was willing to pay a 6 euro charge. Wifi access should simply be a standard part of the room rental package, as is electricity and water.
The breakfast was what one would expect from a hotel of this calibre, good enough without being in any way exceptional. The dining room was pleasant with excellent views over the river. The music at breakfast (who needs it?) was intrusive but the staff lowered the volume at my request.
The staff were exceptionally friendly and accommodating.
To all who wish to visit Cork City I would recommend the BEST WESTERN MONTENOTTE. Comfortable rooms, plenty of free parking in hotel grounds, use of the jym, super breakfast and great value. I have stayed there on several occasions and I would not even consider staying anywhere else while visiting Cork.
Lovely staff. More 3 star than 4. No free wifi in bedrooms, pay option €6 per day. It is available in general areas. Only 2 sockets in bedroom. Breakfast OK, not great.