Long wait for breakfast only 2 staff on for breakfast
Waiting 25:minutes and then had to ask where is the breakfast I ordered
Needs extra staff
Friendly staff but this should not be classed as s 4 star hotel
We spent 2 nights here last week and we had a lovely time. The staff could'nt have been nicer and the food for both breakfast and dinner was really great. We will for sure be back.
Just back from a 3 day stay at the hotel which is ideally located 5 min walk from the town, 5 min drive from the motorway and surrounded by beautiful gardens. The staff were very helpful and very friendly. The room and the bathroom were spotless, unfortunately on our first night we were left waiting about 45 mins for our meal the waitress apologised and we were given a complimentary drink.
The pool was a really good size with a separate kiddies pool, the girl on the desk was very nice and polite but i had to go back 3 times with the key to the locker as most of the lockers were open but full of clothes. Overall for what we paid it was well worth the value but to make a 4 star there are a few tweeks that have to b.e made.
Fantastic value. Superb base to explore beautiful Tipperary, perfectly located just off the Dublin Motorway. The crown jewel here is the staff - warm, friendly and accommodating, Highly recommended.
Staff extremely friendly Very clean leisure club
it appears to be run by locals
would definitely return
Stayed one night. Lovely sized double room . Tea and coffee making facilities. No safe. Bathroom also a nice size with everything you need. Fantastic powerful shower with lots of hot water. Everywhere spotless. Nice bar with nice food. Breakfast also very nice. All staff were pleasant . Cannot review pool area as I did not use it. Would use this hotel again if ever in the area.
We liked everything about this family run hotel. Staff well trained, courteous, friendly and professional. Food prepared with obvious care. Pool and gym nicely proportioned and equipped, and scrupulously clean. Bedroom a little small, but we had a glorious sleep. Bar atmosphere wonderful. But the crowning glory of this hotel is its ample reception / lounge area that has loads of places to sit and observe the world going by. We will be going back on a longer visit next time. Thank you all for a wonderful stay.
We really enjoyed our stay here. The hotel has been recently refurbished and was spotless. We had a good sized family room and the kids loved the pool. My only criticism is the restaurant staff neglected our table during dinner. When our food finally arrived it wasn't to the standards we were expecting. In support of the staff, there was a large hen party in the restaurant at the time though; but well trained staff should be able to deal with this. Overall it was a good stay!
Lovely hotel. Nice reception and bar area. Staff are really friendly and helpful. On the downside, the hotel itself is in need of some tlc in certain areas. The breakfast was only okay and the service was slow. Nevertheless we did enjoy our stay.
Stayed for a two night break on Sunday 30th & Monday 31st of October, with my Mam and my two girls (age 11 & 2). We had a lovely quiet room on the second floor. The hotel has been beautifully refurbished, especially the bar, foyer and restaurant. We had breakfast both mornings, which was of a high standard, as was the food we had in the bar on the second night. We did not use the pool or avail of the kids club. It is a nicely walk in to town, though there is not much to do in Thurles.
Rooms very clean & comfortable, staff friendly and efficient. Food, both in the bar and the dining room was delicious. Hotel situated in an oasis of calm with lovely gardens and lots of parking approx 5 minute walk from the town centre..... great shopping town. Ideal location to set up base to tour this lovely part of the country. Will definitely be back.
Very nice and efficient staff. Food and service very good and relaxing. Bedrooms well appointed. Good location, we used the hotel as a base for touring Tipperary and Limerick region. Would love to return again
We recently stayed in the Anner Hotel and we really enjoyed it. Staff are very friendly and it was very good value for money.
Hi , Had a lovely stay over bank holiday weekend,staff lovely especially Joan in reception, had lovely dinner in restaurant and breakfast too, this is my second stay there and I will go back again, also very good value for money, Barbara
restaurant service was absolutely appalling, ignored by all waiting staff had to go to station to ask staff to clear plates from table 20 minutes after meal, given coffee but no cups or milk had to go to ask, given dessert 50 mins after main course only after complaining to manager. Noise in room from function which we were directly above until 2am,( bank holiday sunday) Needless to say never going to return
Great hotel and lovely staff.
We would highly recommend this hotel. My husband, myself and our son stayed here for one night and everybody and everything about the hotel was very professional. The breakfast was lovely, beds comfortable and room very cosy.Leisure centre was lovel,y again the staff very helpful. we would defiinately stay here again,
Lovely night away in a great hotel. Staff were excellent and facilities were good. Bar food was tasty. Only gripe was kids screaming up and down the corridor at all hours due to a wedding but I suppose that's hardly the hotel's fault.
Really enjoyed our recent stay. Staff very helpful, friendly and kind. Food also very good.
Excellent location, room very comfortable and clean, food excellent, staff excellent. Overall, had a lovely stay and would recommend this hotel highly.
Had a really nice stay, great welcome, breakfast in bed, lovely dinner, great leisure centre, staff genuinely friendly
Went down for a night away with older children. Hotel was very nice, food was good and leisure centre was relaxing. Booked a triple room for the kids and got a family room. There was a group staying who were banging doors and shouting at 3.30am. When I went to ring reception I couldn't find the phone. Reported this the following morning and it seems the phone had been stolen by previous visitors. Was a nice break just a pity about the noise.
myself and my wife having stayed at the Anner hotel last weekend 16th and 17th of October I would highly recommend this hotel, very friendly staff excellent food and a really relaxed atmosphere we will definitely be back
I booked the Anner Hotel for a 60 birthday celebration for a group of 10 women and we were greeted by a very pleasant lady on reception and from then on we were treated very well. Although it is listed as a 3 star hotel we got 4 star treatment. The pool and leisure area was beautiful. The meal we had on the 19th September was excellant and there was no complaints from any of the women all our meals were delicious and we were looked after by a very pleasant and competent staff. I would recommend this hotel for its comfort, atmosphere and friendly staff and of course the food.
This is fabulous hotel with delicious food, nice staff and lovely atmosphere.
The Hotel Staff were friendly. The Leisure Center was very accessible. Definitely worthy overall of the three star rating.
The food and restaurant service were excellent. I would highly recommend this hotel for a break away. The location is great for, Rock of Cashel and the Mitchelstown Caves are worth a visit.
We had really great experience in the Anner Hotel. The food was great and the staff were helpful and friendly. I highly recommend this hotel. It was exceptionally good value too!
LOVELY HOTEL .STAFF VERY HELPFUL COULD DO WITH A LARGE PHOTO OF A TIPP TEAM ON WALL SOMEWHERE DUE TO GAA HISTORY OF AREA. WILL BE BACK
Room and bathroom luxurious, staff friendly and helpful, breakfast delicious, gym and pool great.
We had a lovely stay at the Anner Hotel. The staff were all lovely and the atmosphere in the bar and restaurant was great with fantastic entertainment on the Friday night with young trad Irish musicians who had something for everyone! Food was excellent. Also, a nice short walk away from the town centre.
great hotel with friendly staff. A relaxed atmosphere a most importantly a very good swimming pool.
Really nice hotel, ideally situated 5 minute walk from town. Plenty of car parking and nice gardens. Reception and bar have undergone a beautiful update and it is very comfortable. Food was excellent and staff plesent. Rooms are a little dated but clean and comfortable. Once these are updated (a work in progress I believe) the hotel will be an excellent choice. Will return and would recommend.
Now under new management this hotel is very welcoming. Nice friendly staff who were pleasant to deal with. We were attending a wedding and found every aspect to be of a high standard. Only one small problem - the fire alarm ( a recently installed new system ) was activated at 6.10 am waking me from a lovely sleep. Someone smoking in a room we were told. The hotel is undergoing renovations and all rooms will be upgraded & updated but the room we stayed in, although a little 'tired' was warm, clean and comfortable. Overall a very pleasant stay & I'd have no hesitation returning.
Very good clean, good staff. bar menu very good.not the last time we will stay here.
A very well located hotel. Set on lovely grounds. Good sized rooms and helpful staff.
Great breakfast would definately come back.
Annette hotel is good. We enjoyed to stay there
A very busy hotel on this weekend. The staff were able to cope and give everybody their attention.
My only gripe was even though there was plenty of waiting staff on for breakfast, one lady appeared to be doing 70% of the work while the others were trying to appear busy.
A nice 3 star hotel within walking distance of the Source theatre and the Square in Thurles town.
Stayed here before and again happy with our stay on Fri 13th 2o13. Room nice and comfortable, dinner and breakfast very good. Location ideal for site seeing, eg Rock of Cashel, Holycross Abbey etc. Would come back.
yes this hotel is execelant very nice breakfast cooked to request have stayed here before returned because it was good regards norah
We used to go as a family many years ago Wanted to go back for nostalgic reasons.we had booked 2 nights with a 2 course dinner .We were aware that the two nights were reasonable . However i felt rather intimidated that we seemed to be on a different menu to a group beside us I ordered salmon the only fish on the very limited menu, only to discover that the table next to us a lady was eating sea bass . I questioned it only to be toid that they were part of a social club that are allowed to eat sea bass!
The family room was adequate and the swimming pool was fine apart from the fact that the jacuzzi on the first day remained as dirty on the second day.
Staff were very friendly and the room was cleaned very well however in these rather challenging times I feel that this hotel is in need of a general makeover and a more varied dinner menu should be introduced . Until this happens we will not be returning to this hotel!!
One of the worst hotels I have stayed in the dinning room and lobby was very cold, we had dinner included but the dinner was only a child's portion I had breast of chicken and I have never seen a smaller chicken breast, no internet only in lobby, I wanted to make a cup of tea in our room when we arrived but there was hot water in both taps very disappointing
An old hotel that needs doing up. Room was clean. Checking in was delayed as there was no rooms available a lot of people just waiting around reception. A good distance out of town. Could hear a lot of noise from our room with people singing in the early hours of the morning.
Our visit this time to Anner Hotel was rather disappointing, the dining room had no heating, it was so very cold, all the guests were leaving straight after the main course, I asked why there was no heat, they need a new part,!! and for the dinner it was a childs portion, we left the table still hungry, they could have at least offered a free drink or some gesture, but nothing, wont be hurrying back .
The Anner Hotel was a nice hotel. What would give it a three star is the Leisure Centre. Beautiful pool, jacuzzi, steam room and sauna. Staff on the whole very friendly. The barmen only seemed interested in serving the men at the bar and there was no table service. We had dinner included and had it on the first night. Mine was very nice but my friends had hairs on the beef. which they changed. When we ordered breakfast next morning at 10.15 they forgot about it. We were chatting and when we poured the tea it was cold. I looked at my watch and it was 10.45 no breakfast. We called a young girl over who went in to get the breakfast and came out and told us it hadn't been ' processed ' and would we mind waiting they would be as quick as they could. It was just after eleven when we were served. This was unfortunate but we just laughed it off. It is a nice hotel but they would need to brush up their standards. Room was lovely except for two big holes in each side of the base of the single bed.
The Anner was a very pleasant stay - food was excellent and a good location / base for both walking and driving
would visit it again
Overall quite a disappointing experience. When we arrived, the room was freezing, when we asked for the heat to be switched on we were told it was on a timer, so we went out. When we came back that evening the heat was on, but went off during the night so we woke up to a cold room again. There was no hot water in the taps or shower. The toilet did not flush properly. After several phonecalls to receptionin the morning, I decided to have a luke-warm shower anyway only for the water to shut down COMPLETLEY while I was in it. They agreed to move us to another room, but could not tell us when the room would be ready. When we eventually moved that evening, the new room was warm and we could control the temperature ourselves, the water was hot, and the toilet worked perfectly, things you usually take for granted in a hotel! The main light in the room did not work, however so we had to rely on the bedside lamps. A small inconvenience, perhaps, but you would think we would have been moved to a room with no problems. Breakfast was included in the price, and was edible, but not great. The dinner on the second night was quite nice, but the service was not great. We weren't even asked if we wanted anything to drink/to see a winelist!
one of the best hotels ive ever stayed in the food was excellant freshly cooked not massed cooked and cold only downside lift out of order last day we were there staff very pleasant would stay there again
Room was very comfortable, all ameneties. Meals were excellent. Staff very friendly and helpfull. Would definitely go back again.
Hi sorry for not getting back to you earlier.We were going to complain at reception when leaving but decided not to.we had a dinner in the restaurant on the saturday night , we can safely say it was the worst experience we ever had at any hotel.The meal they served to us and the attitude of the male waiter were dreadful. he was ignorant and never smiled or asked us was everything okas happens in other restaurants. The female staff were much more pleasant and helpful in the hotel especially in the leisure club which our daughter really enjoyed.We wont be going back to this hotel as the experience of that awful meal which we paid 82 euros for will prevent us from doing so
Best Regards ROBERT COLLIER
We were given double room instead of family room initially. Very short staffed. Staff that were there were very nice but 1 man running bar and serving food. We had to clear our own table. Waiting 5 minutes for any staff to appear in restaurant to be seated. Pool was nice.