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4 Star

Tipperary, Thurles

Hotel description

The 4 Star Anner Hotel, located on the outskirts of Thurles, County Tipperary, set on private grounds with beautifully manicured gardens. Mid-way between the cities of Cork & Dublin and is only 1.5 hours from all major cities. The hotel boasts 92 bedrooms all tastefully decorated in restful tones, extensive conference facilities are available, as well as Private Dining, Conference and Banqueting Suites, Eds Bar & Bistro, Seasons Restaurant, State of the art leisure centre. Originally a country house, the hotel has expanded to include modern amenities whilst still holding on to its old world charm & character, thus creating a Welcoming & Friendly atmosphereWhether your visit to the Anner Hotel is for business or pleasure, the Management & Staff will offer you friendly service, excellent facilities in a professional & comfortable environment. The Anner Hotel is committed to making your stay with us a memorable one.Beautiful Surroundings for the Ultimate Experience

Check In From

3:00 pm

Check Out Up To

12:00 pm

Cancellation Description

Once you cancel your booking up to 48 hours prior to arrival you will not incur a cancellation fee from the hotel. Cancellations that are made within 48 hours prior to arrival and no shows at the hotel will be charged the 1st night of the stay to your card. Please note that your booking deposit is non refundable.

Travel Description

The Anner Hotel is located on its own private grounds on the outskirts of Thurles town, in Co. Tipperary. Thurles is a picturesque town steeped in history and culture situated in the heart of Tipperary. Located off the main Dublin to Cork (N8) Road, the hotel is located 90 minutes from both Dublin and Cork. Also to the east, the city of Kilkenny is only 40 mins away. To the west, the city of Limerick is only 50 minutes away. This location serves as the ideal base to tour Ireland.

Area Description

The Anner Hotel is located on its own private grounds on the outskirts of Thurles town.

Hotel Restaurant
  • Breakfast served
  • Dinner served
  • Lunch served
  • Vegetarian options
Hotel Children Facilities
  • Indoor play area
  • Kids activities during high season
  • Cot available on request
Hotel Bar
  • Bar food menu
  • Fully licenced Bar
  • Sky sports available in bar
  • Food served from 12 noon
Hotel Business Centre
  • Meeting rooms
  • Complimentary WIFI access available
  • Photocopying service
Hotel Leisure Club
  • Towels available
  • Gymnasium
  • Indoor swimming pool
  • Jacuzzi
  • Baby changing area
  • Fully equipped gym
  • Children's pool
  • Steam room
  • Sauna
Hotel Meeting Rooms
  • Natural daylight
  • Internet access
  • Dedicated organiser
  • LCD projector
  • Stationery
  • Complimentary Wifi access
  • Projector / screen available
  • Refreshments available
  • Conference & meeting rooms
Hotel Guest Services
  • Wireless internet in areas
  • Non smoking hotel
  • Breakfast served to your room
  • Complimentary WIFI access available
  • Secure car parking at a charge
  • Internet access
  • Wifi access in public areas
  • Baby sitting on request
  • Free car parking
Hotel Venue Entertainment
  • Christmas parties
  • Banqueting rooms available
Things To Do In The Area
  • Historical trails
  • Pet farms
  • Walking trails
  • Local sightseeing
  • Museums
  • Horse racing
  • Visit castle
  • Golfing
  • Hill walking
  • Horse riding
  • Cinema
  • Visit local heritage sites
  • Shopping
  • Theatre
  • Night clubs

Reviews for `ANNER HOTEL`

Ken scored 5 / 5 on 04/02/2020

I recently visited the Anner Hotel in Thurles & was very impressed with the entire experience. from the gentlemen welcoming us in reception to you young girls in the bistro everyone was so nice & the food was second to none. I will most defiantly be passing on my recommendations to friends & family to take a visit.

Emer scored 5 / 5 on 01/10/2019

Absolute 5 star recommendation. From start to finish. When I initially made the booking, it was for 2 people and 1 baby. But we needed to change it to 3 adults. We were also arriving at different times etc. i dealt with Jackie on the phone who assured me that all would be fine and they would cater for the extra adult etc. It was my birthday on the same night. We had a 2 course meal booked with our stay. Every bite was amazing and the care we got we second to non. i am so happy to be able to leave such a positive review. There was nothing I could fault. Perfect from start to finish, I'll be looking forward to my next visit. Special thanks to Jackie, the male waiter that was on duty Sat when we arrived and also Sunday breakfast time, i didn't get his name but he was a credit to any customer facing role!

Bernard scored 5 / 5 on 01/09/2019

friendly staff ,Catherine was great ,helpful and friendly,clean rooms ,lovely food and the pool and pool area was fantastic ,great location ,enjoyed our 3 days stay and will be back

Tom scored 3 / 5 on 26/06/2019

Long wait for breakfast only 2 staff on for breakfast Waiting 25:minutes and then had to ask where is the breakfast I ordered Needs extra staff Friendly staff but this should not be classed as s 4 star hotel

Creams scored 4 / 5 on 28/08/2017

We spent 2 nights here last week and we had a lovely time. The staff could'nt have been nicer and the food for both breakfast and dinner was really great. We will for sure be back.

Margaret scored 3 / 5 on 21/08/2017

Just back from a 3 day stay at the hotel which is ideally located 5 min walk from the town, 5 min drive from the motorway and surrounded by beautiful gardens. The staff were very helpful and very friendly. The room and the bathroom were spotless, unfortunately on our first night we were left waiting about 45 mins for our meal the waitress apologised and we were given a complimentary drink. The pool was a really good size with a separate kiddies pool, the girl on the desk was very nice and polite but i had to go back 3 times with the key to the locker as most of the lockers were open but full of clothes. Overall for what we paid it was well worth the value but to make a 4 star there are a few tweeks that have to b.e made.

Domhnall scored 5 / 5 on 01/08/2017

Fantastic value. Superb base to explore beautiful Tipperary, perfectly located just off the Dublin Motorway. The crown jewel here is the staff - warm, friendly and accommodating, Highly recommended.

Brendan scored 5 / 5 on 28/07/2017

Staff extremely friendly Very clean leisure club it appears to be run by locals would definitely return

Clare scored 1 / 5 on 08/03/2017

Stayed one night. Lovely sized double room . Tea and coffee making facilities. No safe. Bathroom also a nice size with everything you need. Fantastic powerful shower with lots of hot water. Everywhere spotless. Nice bar with nice food. Breakfast also very nice. All staff were pleasant . Cannot review pool area as I did not use it. Would use this hotel again if ever in the area.

Dave scored 4 / 5 on 28/02/2017

We liked everything about this family run hotel. Staff well trained, courteous, friendly and professional. Food prepared with obvious care. Pool and gym nicely proportioned and equipped, and scrupulously clean. Bedroom a little small, but we had a glorious sleep. Bar atmosphere wonderful. But the crowning glory of this hotel is its ample reception / lounge area that has loads of places to sit and observe the world going by. We will be going back on a longer visit next time. Thank you all for a wonderful stay.

Kieran scored 3 / 5 on 28/02/2017

Stayed here on Saturday Night.. Very nice Hotel. .Leisure and Pool also good. Booked with Lidl Breaks.. Would not Recommend the Dinner Menu very Limited unless you like Battered Fish or Meat balls. Had steaks which were only ok and had to Pay € 12 Supplement.

David scored 4 / 5 on 24/01/2017

We really enjoyed our stay here. The hotel has been recently refurbished and was spotless. We had a good sized family room and the kids loved the pool. My only criticism is the restaurant staff neglected our table during dinner. When our food finally arrived it wasn't to the standards we were expecting. In support of the staff, there was a large hen party in the restaurant at the time though; but well trained staff should be able to deal with this. Overall it was a good stay!

Angel scored 4 / 5 on 03/01/2017

Lovely hotel. Nice reception and bar area. Staff are really friendly and helpful. On the downside, the hotel itself is in need of some tlc in certain areas. The breakfast was only okay and the service was slow. Nevertheless we did enjoy our stay.

Theresa scored 4 / 5 on 03/11/2016

Stayed for a two night break on Sunday 30th & Monday 31st of October, with my Mam and my two girls (age 11 & 2). We had a lovely quiet room on the second floor. The hotel has been beautifully refurbished, especially the bar, foyer and restaurant. We had breakfast both mornings, which was of a high standard, as was the food we had in the bar on the second night. We did not use the pool or avail of the kids club. It is a nicely walk in to town, though there is not much to do in Thurles.

Biddy scored 5 / 5 on 29/10/2016

Rooms very clean & comfortable, staff friendly and efficient. Food, both in the bar and the dining room was delicious. Hotel situated in an oasis of calm with lovely gardens and lots of parking approx 5 minute walk from the town centre..... great shopping town. Ideal location to set up base to tour this lovely part of the country. Will definitely be back.

Bernadette scored 4 / 5 on 29/08/2016

Very nice and efficient staff. Food and service very good and relaxing. Bedrooms well appointed. Good location, we used the hotel as a base for touring Tipperary and Limerick region. Would love to return again

Ik scored 3 / 5 on 08/08/2016

We recently stayed in the Anner Hotel and we really enjoyed it. Staff are very friendly and it was very good value for money.

Barbara scored 5 / 5 on 08/06/2016

Hi , Had a lovely stay over bank holiday weekend,staff lovely especially Joan in reception, had lovely dinner in restaurant and breakfast too, this is my second stay there and I will go back again, also very good value for money, Barbara

Robert scored 2 / 5 on 05/05/2016

restaurant service was absolutely appalling, ignored by all waiting staff had to go to station to ask staff to clear plates from table 20 minutes after meal, given coffee but no cups or milk had to go to ask, given dessert 50 mins after main course only after complaining to manager. Noise in room from function which we were directly above until 2am,( bank holiday sunday) Needless to say never going to return

Johnr scored 5 / 5 on 19/04/2016

Great hotel and lovely staff.

Mary scored 5 / 5 on 01/03/2016

We would highly recommend this hotel. My husband, myself and our son stayed here for one night and everybody and everything about the hotel was very professional. The breakfast was lovely, beds comfortable and room very cosy.Leisure centre was lovel,y again the staff very helpful. we would defiinately stay here again,

Sinead scored 4 / 5 on 09/02/2016

Lovely night away in a great hotel. Staff were excellent and facilities were good. Bar food was tasty. Only gripe was kids screaming up and down the corridor at all hours due to a wedding but I suppose that's hardly the hotel's fault.

Deborah scored 5 / 5 on 26/01/2016

Really enjoyed our recent stay. Staff very helpful, friendly and kind. Food also very good.

Katie scored 5 / 5 on 12/01/2016

Excellent location, room very comfortable and clean, food excellent, staff excellent. Overall, had a lovely stay and would recommend this hotel highly.

Michele scored 5 / 5 on 09/12/2015

We stayed here from Friday 27th until Sunday 29th November 2015. What a fabulous hotel! We ate in the bar on Friday night and enjoyed it that much, we decided not to venture into the town on Saturday night, instead opting to eat in the hotel restaurant and we were not disappointed. From the very tasteful Christmas decorations, the comfortable room, generous breakfast, and above all, the fantastic customer service shown by the staff, I would love to have an excuse to return to Thurles and to stay in the Anner Hotel again!

John scored 5 / 5 on 08/12/2015

Thoroughly enjoyed our stay at the Anner hotel, from check in on Friday to leaving on Sunday. The reception staff were very courteous and professional. The room was very clean and the housekeeping was of a very high standard. The bar and restaurant staff were again very competent and friendly. The menu was good and the quality of the food was excellent. We will definitely be going back to the Anner and would highly recommend it to my family and friends. John Grogan.

Deedaw scored 4 / 5 on 01/12/2015

I cannot fault this charming Hotel. Food in the bar and restaurant is outstanding. Staff from reception to waiting staff are friendly and helpful above and beyond the call of duty. Not a whole lot to do in Thurles.

Sean scored 4 / 5 on 24/11/2015

Excellent location, comfortable room, good leisure centre,breakfast and dinner very good. All the right ingredients for a good break.

Ct scored 4 / 5 on 04/11/2015

Had a really nice stay, great welcome, breakfast in bed, lovely dinner, great leisure centre, staff genuinely friendly

Claire scored 4 / 5 on 21/10/2015

Went down for a night away with older children. Hotel was very nice, food was good and leisure centre was relaxing. Booked a triple room for the kids and got a family room. There was a group staying who were banging doors and shouting at 3.30am. When I went to ring reception I couldn't find the phone. Reported this the following morning and it seems the phone had been stolen by previous visitors. Was a nice break just a pity about the noise.

Sean scored 4 / 5 on 20/10/2015

myself and my wife having stayed at the Anner hotel last weekend 16th and 17th of October I would highly recommend this hotel, very friendly staff excellent food and a really relaxed atmosphere we will definitely be back

Linda scored 3 / 5 on 23/09/2015

Stayed in Anner Hotel recently. Staff were extremely helpful and polite on reception, in the bar and in the restaurant. Room was clean and spacious but there was a musty odour when you entered. Only other issue - please please please do something about the door from the kitchen to the restaurant constantly banging when the staff were coming in and out. I'm sure this could be easily fixed. Thank you once again for a lovely stay and we would definitely stay at the Anner Hotel again.

Philomena scored 4 / 5 on 22/09/2015

I booked the Anner Hotel for a 60 birthday celebration for a group of 10 women and we were greeted by a very pleasant lady on reception and from then on we were treated very well. Although it is listed as a 3 star hotel we got 4 star treatment. The pool and leisure area was beautiful. The meal we had on the 19th September was excellant and there was no complaints from any of the women all our meals were delicious and we were looked after by a very pleasant and competent staff. I would recommend this hotel for its comfort, atmosphere and friendly staff and of course the food.

Reviewer51755516 scored 5 / 5 on 09/09/2015

This is fabulous hotel with delicious food, nice staff and lovely atmosphere.

Scott scored 3 / 5 on 08/09/2015

The Hotel Staff were friendly. The Leisure Center was very accessible. Definitely worthy overall of the three star rating. The food and restaurant service were excellent. I would highly recommend this hotel for a break away. The location is great for, Rock of Cashel and the Mitchelstown Caves are worth a visit.

Andy scored 5 / 5 on 14/08/2015

We had really great experience in the Anner Hotel. The food was great and the staff were helpful and friendly. I highly recommend this hotel. It was exceptionally good value too!

Joseph scored 4 / 5 on 03/08/2015

We stayed two nights 30th an 3st july with our grand daughter who is six , from the reception staff to the leisure center staff and in particluar Irene from the kids club you made our stay but more imprtant our grandaughters stay perfect, slight down side was the bistro food which on the night we booked which was a wednesday the selection or quality was not great, overalll the relaxed mood amd the excellent staff made up for this , we will be going back to this hotel.

John scored 4 / 5 on 08/07/2015

This is my second time to stay at the Anner and yet again it was a great stay the only thing I would say is that as a disabled person with reduced mobility is that in the walk in shower they need hand rails in the shower and the floor tiles are really slippy. I also think the disabled friendly rooms should be closer to the lift. The staff from reception to the bar and breakfast staff were on point. I would highly recommend it as a great stay. Well done guy's.

J.c scored 4 / 5 on 06/05/2015


Cormac scored 5 / 5 on 17/02/2015

Excellent hotel! Room and bathroom luxurious, staff friendly and helpful, breakfast delicious, gym and pool great. Will return, Cormac Duignan

Bernie scored 4 / 5 on 15/01/2015

We had a lovely stay at the Anner Hotel. The staff were all lovely and the atmosphere in the bar and restaurant was great with fantastic entertainment on the Friday night with young trad Irish musicians who had something for everyone! Food was excellent. Also, a nice short walk away from the town centre.

Patrick scored 5 / 5 on 02/09/2014

great hotel with friendly staff. A relaxed atmosphere a most importantly a very good swimming pool.

Bridget scored 2 / 5 on 30/07/2014

Nice hotel staff nice,dinner nice but no real kids menu,paid €5 each for kids ice cream, we were in room 106 which is over main entrance not very good when u have two small kids we had a des aster of a night there was groups of lads around us and the carry on of them was discrasefull we had to call security twice and the racket they made at 5am was terrible where we had to go down and contact management all of us were awake all night kids got 2 hrs sleep we got none hence we did not pay for our room in the morning these people should have been thrown out of the hotel it was terrible hence we will not be using this hotel again,the were very appolagitic,all there hulligans were down for a match

Emma scored 4 / 5 on 22/07/2014

Really nice hotel, ideally situated 5 minute walk from town. Plenty of car parking and nice gardens. Reception and bar have undergone a beautiful update and it is very comfortable. Food was excellent and staff plesent. Rooms are a little dated but clean and comfortable. Once these are updated (a work in progress I believe) the hotel will be an excellent choice. Will return and would recommend.

Maureen scored 3 / 5 on 02/06/2014

Now under new management this hotel is very welcoming. Nice friendly staff who were pleasant to deal with. We were attending a wedding and found every aspect to be of a high standard. Only one small problem - the fire alarm ( a recently installed new system ) was activated at 6.10 am waking me from a lovely sleep. Someone smoking in a room we were told. The hotel is undergoing renovations and all rooms will be upgraded & updated but the room we stayed in, although a little 'tired' was warm, clean and comfortable. Overall a very pleasant stay & I'd have no hesitation returning.

Joe scored 3 / 5 on 28/05/2014

Very good clean, good staff. bar menu very good.not the last time we will stay here.

Helena scored 4 / 5 on 07/05/2014

A very well located hotel. Set on lovely grounds. Good sized rooms and helpful staff. Great breakfast would definately come back.

Colette scored 5 / 5 on 06/11/2013

Annette hotel is good. We enjoyed to stay there

Liam scored 3 / 5 on 01/11/2013

A very busy hotel on this weekend. The staff were able to cope and give everybody their attention. My only gripe was even though there was plenty of waiting staff on for breakfast, one lady appeared to be doing 70% of the work while the others were trying to appear busy. A nice 3 star hotel within walking distance of the Source theatre and the Square in Thurles town.

Eddie scored 4 / 5 on 16/09/2013

Stayed here before and again happy with our stay on Fri 13th 2o13. Room nice and comfortable, dinner and breakfast very good. Location ideal for site seeing, eg Rock of Cashel, Holycross Abbey etc. Would come back. Eddie

Norahtully scored 5 / 5 on 03/06/2013

yes this hotel is execelant very nice breakfast cooked to request have stayed here before returned because it was good regards norah

Family scored 2 / 5 on 17/05/2013

We used to go as a family many years ago Wanted to go back for nostalgic reasons.we had booked 2 nights with a 2 course dinner .We were aware that the two nights were reasonable . However i felt rather intimidated that we seemed to be on a different menu to a group beside us I ordered salmon the only fish on the very limited menu, only to discover that the table next to us a lady was eating sea bass . I questioned it only to be toid that they were part of a social club that are allowed to eat sea bass! The family room was adequate and the swimming pool was fine apart from the fact that the jacuzzi on the first day remained as dirty on the second day. Staff were very friendly and the room was cleaned very well however in these rather challenging times I feel that this hotel is in need of a general makeover and a more varied dinner menu should be introduced . Until this happens we will not be returning to this hotel!!

Leitrim scored 1 / 5 on 31/03/2013

One of the worst hotels I have stayed in the dinning room and lobby was very cold, we had dinner included but the dinner was only a child's portion I had breast of chicken and I have never seen a smaller chicken breast, no internet only in lobby, I wanted to make a cup of tea in our room when we arrived but there was hot water in both taps very disappointing

Mar scored 2 / 5 on 12/02/2013

An old hotel that needs doing up. Room was clean. Checking in was delayed as there was no rooms available a lot of people just waiting around reception. A good distance out of town. Could hear a lot of noise from our room with people singing in the early hours of the morning.

Marian scored 2 / 5 on 07/01/2013

I would have to say that both myself and my husband were overall dissapointed with our stay. We have stayed in a lot of hotels all over Ireland and have availed of some wonderful Lidl breaks, however this one would be bottom of our list. Compliments however must be forwarded to the staff in the dining area. They were very nice but the portion of our dinner (not the fault of Dining room staff) was very small. Breakfast was below average. When we went to make tea in our room the water in the kettle was so filthy I nearly got sick. We went on this break to ring in the new year. The music stopped at six minutes passed midnight due to the muscians thinking that there might be trouble with some of the guests if they played on. They closed the dining room on new years day so we had to go to the bar for our evening meal . We only learned of this after waiting twenty minutes for the dining room to open. There was no notice on the door of the dining room to tell guests they were to proceed to the bar for their evening meal. My Husband had to go to reception and enquire from the receptionist. Breakfast was also served from the bar the following morning. My husband and I do not get any enjoment out of complaining about our stay and I would have to say this would be a first negative rating we have given. Looking forward to availing of your continued Lidl breaks.

Sarah scored 3 / 5 on 13/11/2012

Our visit this time to Anner Hotel was rather disappointing, the dining room had no heating, it was so very cold, all the guests were leaving straight after the main course, I asked why there was no heat, they need a new part,!! and for the dinner it was a childs portion, we left the table still hungry, they could have at least offered a free drink or some gesture, but nothing, wont be hurrying back .

Alila60 scored 3 / 5 on 26/06/2012

The Anner Hotel was a nice hotel. What would give it a three star is the Leisure Centre. Beautiful pool, jacuzzi, steam room and sauna. Staff on the whole very friendly. The barmen only seemed interested in serving the men at the bar and there was no table service. We had dinner included and had it on the first night. Mine was very nice but my friends had hairs on the beef. which they changed. When we ordered breakfast next morning at 10.15 they forgot about it. We were chatting and when we poured the tea it was cold. I looked at my watch and it was 10.45 no breakfast. We called a young girl over who went in to get the breakfast and came out and told us it hadn't been ' processed ' and would we mind waiting they would be as quick as they could. It was just after eleven when we were served. This was unfortunate but we just laughed it off. It is a nice hotel but they would need to brush up their standards. Room was lovely except for two big holes in each side of the base of the single bed.

Don scored 4 / 5 on 21/03/2012

The Anner was a very pleasant stay - food was excellent and a good location / base for both walking and driving would visit it again Don

Anon scored 1 / 5 on 03/01/2012

Overall quite a disappointing experience. When we arrived, the room was freezing, when we asked for the heat to be switched on we were told it was on a timer, so we went out. When we came back that evening the heat was on, but went off during the night so we woke up to a cold room again. There was no hot water in the taps or shower. The toilet did not flush properly. After several phonecalls to receptionin the morning, I decided to have a luke-warm shower anyway only for the water to shut down COMPLETLEY while I was in it. They agreed to move us to another room, but could not tell us when the room would be ready. When we eventually moved that evening, the new room was warm and we could control the temperature ourselves, the water was hot, and the toilet worked perfectly, things you usually take for granted in a hotel! The main light in the room did not work, however so we had to rely on the bedside lamps. A small inconvenience, perhaps, but you would think we would have been moved to a room with no problems. Breakfast was included in the price, and was edible, but not great. The dinner on the second night was quite nice, but the service was not great. We weren't even asked if we wanted anything to drink/to see a winelist!

Norah scored 5 / 5 on 29/08/2011

one of the best hotels ive ever stayed in the food was excellant freshly cooked not massed cooked and cold only downside lift out of order last day we were there staff very pleasant would stay there again

Hazel scored 5 / 5 on 08/06/2011

Room was very comfortable, all ameneties. Meals were excellent. Staff very friendly and helpfull. Would definitely go back again.

Robert scored 1 / 5 on 07/06/2011

Hi sorry for not getting back to you earlier.We were going to complain at reception when leaving but decided not to.we had a dinner in the restaurant on the saturday night , we can safely say it was the worst experience we ever had at any hotel.The meal they served to us and the attitude of the male waiter were dreadful. he was ignorant and never smiled or asked us was everything okas happens in other restaurants. The female staff were much more pleasant and helpful in the hotel especially in the leisure club which our daughter really enjoyed.We wont be going back to this hotel as the experience of that awful meal which we paid 82 euros for will prevent us from doing so Best Regards ROBERT COLLIER

Sarah scored 5 / 5 on 24/05/2011

We enjoyed our stay, had a lovely large suite, only problem was we had no hot water, it got hot when we were leaving Sunday morning, Lidl breaks are certainly great value, would do it again. Sarah

Joan scored 5 / 5 on 18/02/2011

Rate 4 - Enjoyed our stay at the anner hotel, very relaxed atmosphere and friendly staff. Lidl breaks are such good value and thanks to them we can avail of more breaks this year.

David scored 2 / 5 on 08/08/2010

We were given double room instead of family room initially. Very short staffed. Staff that were there were very nice but 1 man running bar and serving food. We had to clear our own table. Waiting 5 minutes for any staff to appear in restaurant to be seated. Pool was nice.

Faye scored 5 / 5 on 30/06/2010

2 stars its ok but i dont think we will be coming back.rooms too small for a famliy, kettle was full of limescales haven't cleaned for a very long time, i guess.There was no cups and teaspoons.was wrongly charged on check out staff hasn't idea that it was booked thru lidl breaks have to embarrassed myself about the bill on check out.

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